They are awful. The service is awful. The connection they provide to the Internet is awful. And now they want to provide Internet service to 30% of the United States. Please don't do this to us!
When we moved into our apartment, the previous occupant had no cable connection. We were located in a place where no wireless Internet provider would be able to reach us. There was only one option: COMCAST.
The experience was horrible. Over a period of a month and a half, COMCAST sent at least four technicians to "help" us, and each said the same thing. They couldn't wire our cable from the box downstairs into our apartment, that had to be another crew. And when that crew arrived, they said that the cable was right there and only needed to be connected, and the first crew should be able to do that. Then the first crew would arrive, again. This went on, back and forth, for six weeks. Six weeks, and without the Internet during Snowmageddon here in DC. Finally, we pleaded and yelled and one technician set up our COMCAST connection.
Then there was the time I was buying my first condo and a COMCAST mistake on my credit report was completely ignored until I phone the sales people and told them they needed to go next door and talk to the accounts people. After trying to shove me off the phone, they finally agreed to address the problem.
And now, here we are in 2014.
The judiciary has decided that net neutrality is not required. That means COMCAST can encourage us to subscribe to their many useless channels by causing problems to Netflix. Netflix has agreed to pay COMCAST protection money to prevent punishment of their loyal customers.
Let me tell you the unintended consequence of COMCAST's strong-arming: problems for COMCAST customers all day long.
You see, COMCAST does not have a competent employee base. That is not something that was factored in their technical decision to mess with Netflix customers. So ever since COMCAST decided to throw roadblocks in front of Netflix, their own services, separate from online video streaming, have gotten so much worse.
It seems that a surgical strike against Netflix was beyond the ability of the technical wizards at COMCAST.
Since that court decision, my COMCAST Internet connection just dies every few hours. And frequently it will not come back for at least half an hour. Watching YouTube videos is interrupted after a while as well, and YouTube is not a competitor to COMCAST.
I work at home. This horrible COMCAST service costs me money. It costs me time. And the thought that 30% of the United States is going to be stuck with these jerks gives me hives.
Another problem with COMCAST is that it artificially lowers the speed of the Internet when a much-faster service could be made available. Other countries have a very quick Internet connection. Not here, the birthplace of the Internet. Payoffs and corruption guarantee that we must suffer with lousy and slow service.
This is why COMCAST must die. Our national competitiveness depends on it. Our economy depends on it. Our educational system depends on it. Our future depends on it.
When we moved into our apartment, the previous occupant had no cable connection. We were located in a place where no wireless Internet provider would be able to reach us. There was only one option: COMCAST.
The experience was horrible. Over a period of a month and a half, COMCAST sent at least four technicians to "help" us, and each said the same thing. They couldn't wire our cable from the box downstairs into our apartment, that had to be another crew. And when that crew arrived, they said that the cable was right there and only needed to be connected, and the first crew should be able to do that. Then the first crew would arrive, again. This went on, back and forth, for six weeks. Six weeks, and without the Internet during Snowmageddon here in DC. Finally, we pleaded and yelled and one technician set up our COMCAST connection.
Then there was the time I was buying my first condo and a COMCAST mistake on my credit report was completely ignored until I phone the sales people and told them they needed to go next door and talk to the accounts people. After trying to shove me off the phone, they finally agreed to address the problem.
And now, here we are in 2014.
The judiciary has decided that net neutrality is not required. That means COMCAST can encourage us to subscribe to their many useless channels by causing problems to Netflix. Netflix has agreed to pay COMCAST protection money to prevent punishment of their loyal customers.
Let me tell you the unintended consequence of COMCAST's strong-arming: problems for COMCAST customers all day long.
You see, COMCAST does not have a competent employee base. That is not something that was factored in their technical decision to mess with Netflix customers. So ever since COMCAST decided to throw roadblocks in front of Netflix, their own services, separate from online video streaming, have gotten so much worse.
It seems that a surgical strike against Netflix was beyond the ability of the technical wizards at COMCAST.
Since that court decision, my COMCAST Internet connection just dies every few hours. And frequently it will not come back for at least half an hour. Watching YouTube videos is interrupted after a while as well, and YouTube is not a competitor to COMCAST.
I work at home. This horrible COMCAST service costs me money. It costs me time. And the thought that 30% of the United States is going to be stuck with these jerks gives me hives.
Another problem with COMCAST is that it artificially lowers the speed of the Internet when a much-faster service could be made available. Other countries have a very quick Internet connection. Not here, the birthplace of the Internet. Payoffs and corruption guarantee that we must suffer with lousy and slow service.
This is why COMCAST must die. Our national competitiveness depends on it. Our economy depends on it. Our educational system depends on it. Our future depends on it.
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