Murmurs from the Information Age
Starbucks Quality Slide
Look at this photo. The foam on top of my latte is flat.
I spend too much money for a latte to not get the fluffy milk foam I pay for.
And, yes, a person can complain and ask for another latte. But who wants to do that? Looking into the young, earnest coffee-preparer's face and complain? Can't do it.
Judge for yourself. Am I wrong? Is this how the milk foam is supposed to look?
Wednesday, March 25, 2015
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