Are you kidding me? Now it is impossible to get an answer about your Washington Gas bill without going into their offices.
Just when Americans need jobs the most. And we're in the middle of winter when people need to talk to someone about their bill or risk freezing.
Who made this decision, anyway? What on Earth were they thinking? They should be tracked down and made to account for it publicly.
This is outrageous. How about hiring some DC residents? After all, it's our money you are collecting. How about cycling it back into the community.